As an individual, can I buy directly from you?
Unfortunately not, we operate as a wholesaler which means we distribute our products to retailers. We sell directly to well known retailers such as Mitre 10, Reece, Hardings Hardware, Burdens, Bentons, etc. Give us a call on (03) 8390 6300 to find out where your nearest retailer is.
How can I check if you have an item in stock?
Stock availability is shown online for all items. Please note that exact stock quantities are not displayed. To check the available quantity, please email us at ect_sales@outlook.com or call 03 8390 6300.
How long does delivery take?
If you are in Melbourne, we have set days of the week where we dedicate the day to a particular area of Melbourne. Your order will be delivered within 2 working days unless otherwise stated.If you are based in regional Victoria or interstate, your order will be dropped off at your chosen depot within 2 working days. If you'd like more details, give us a call on (03) 8390 6300.
Do Zenmo products adhere to WELS standards?
Yes!
What is the warranty period for Zenmo products?
This depends on the product. You can find out more information for each product. Our warranty periods range from 5 to 10 years.
Do you have installation guides available?
Yes, you can find the installation guide for each product on our website. If not available, please reach out to us.
